Support Center
Forgot Your User ID and/or Password?
Retrieve your login information by
clicking here.
How do I get credit for my courses once I have completed them?
Each state has a different process for CE course completion reporting. Select
your state from the list below for details.
System Requirements to Run Our Courses
Flash Player Required
Before launching the course, please be sure that your computer has the Flash
Player installed. If you can see the CBT Real Estate logo animation below
you already have the Flash Player. If you do not see the animation, please
click here and download
the player from the Adobe website. The Flash player is free and safe to install. NOTE: iPad does not
support the Flash player therefore our courses will not work on iPad. We are working on
an iPad compatible version.
High Speed Internet Connection (Preferred)
Although our courses will run on a dial-up internet connection,
the experience is optimized for high speed connections (DSL or better) due to
graphics and video content contained in our courses. Download speeds of at least 1.0 Mb/s
are required. You can use a free utility like
TestMySpeed.com to check your internet connection.
Still having problems?
If you are still having problems running a course after meeting the requirement
listed above or you are experiencing other technical issues, please
contact us for
assistance.
Note: Although rare, if we are unable to resolve a technical problem on your computer, we will
issue you a full refund of your purchase.
Instructor Support
Students having questions about course content may contact an instructor by
clicking here.
Refund Policy
All courses are guaranteed. Refunds are granted to anyone as long as the student has not
already completed the course and received credit at the state agency or the purchase was made more than 60 days prior.
If you have purchased a course from us and would like a refund, please use the link below to put in a request to our
support center. All refund requests will be reviewed within 24-48 hours. Actual refund (once approved) may take up to
48-72 hours to fully process because of the variation in bank processing procedures.
Request Refund »